Privacy Policy

Last updated: 2024

1. Who We Are

chunghwa-topup.com is an independent online service that allows users to top-up Taiwan prepaid mobile numbers. We are not affiliated with Chunghwa Telecom or any other mobile operator.

2. Information We Collect

• Prepaid mobile number used for top-up
• Top-up amount and selected plan
• Optional contact information (such as email) for receipts or support
• Device and browser information for security and analytics

We do not store full credit card details. Payments are processed by secure third-party payment providers.

3. How We Use Your Information

• To process your prepaid top-up transaction
• To send confirmations and respond to support requests
• To prevent fraud and improve security
• To analyse usage and improve our service

4. Data Sharing

We do not sell or trade your personal data. Your information may be shared only with:

• Payment processors
• Technical service providers
• Authorities, if required by law

5. Cookies & Analytics

We may use cookies and analytics tools (such as Google Analytics or Google Tag Manager) to understand how users interact with our site and to keep basic preferences like language selection.

6. Your Rights

Depending on your jurisdiction, you may have the right to request access, correction, or deletion of your data. To make such a request, please contact us at: [email protected].

7. Security

We use HTTPS encryption and technical safeguards to help protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

隱私權政策 (Chinese)

最後更新日期： 2024

1. 我們是誰

chunghwa-topup.com 為獨立的線上預付卡儲值服務平台， 與中華電信及其他電信公司均無隸屬或代理關係。

2. 我們蒐集的資訊

• 用於儲值的預付卡門號
• 儲值金額與方案
• 用於收據或客服聯繫的電子郵件（如使用者主動提供）
• 裝置與瀏覽器資訊（用於安全與分析）

我們不會儲存完整信用卡資料，所有付款皆由第三方金流服務安全處理。

3. 資訊使用方式

• 處理您的預付卡儲值交易
• 寄送交易結果或回覆客服詢問
• 防止詐騙與強化系統安全
• 分析使用行為以改善服務品質

4. 資訊分享

我們不會販售或交易個人資料。必要時可能提供給：

• 金流與付款服務商
• 技術與主機服務商
• 依法必須配合的主管機關

5. Cookies 與分析工具

本網站可能使用 Cookies 以及 Google Analytics、Google Tag Manager 等分析工具， 了解使用情形並提供基本偏好設定（例如語言選擇）。

6. 您的權利

依您所在的法域，您可能有權要求查詢、更正或刪除個人資料。 如需申請，請透過 [email protected] 與我們聯繫。

7. 資料安全

我們透過 HTTPS 加密與技術防護措施保護您的資訊，但任何傳輸與儲存方式皆無法保證百分之百安全。

8. 政策異動

本隱私權政策如有更新，將公布於本頁面，並以最新版本為準。